BetterHelp - Therapy privacy label
BetterHelp - Therapy Made Easy · Health Fitness · Android
Data last synced August 28, 2026
BetterHelp - Therapy collects app interactions, other user-generated content, files and docs, without sharing it with third parties according to its label.
✕ Shares with third parties✓ Encrypts data in transit✓ Supports deletion requests
Data collected
App interactions
App functionality, Analytics, Personalization
Other user-generated content
App functionality
Files and docs
App functionality
Health info
App functionality, Personalization
Voice or sound recordings
App functionality
Other audio files
App functionality
Device or other IDs
App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance, Personalization, Account management
Name
App functionality, Fraud prevention, security, and compliance
Email address
App functionality, Developer communications, Fraud prevention, security, and compliance, Account management
User IDs
App functionality, Developer communications, Fraud prevention, security, and compliance, Account management
Address
App functionality, Fraud prevention, security, and compliance
Phone number
App functionality, Developer communications, Fraud prevention, security, and compliance, Account management
Political or religious beliefs
Personalization
Sexual orientation
Personalization
Other info
Personalization
Purchase history
App functionality, Fraud prevention, security, and compliance, Account management
Other in-app messages
App functionality, Fraud prevention, security, and compliance
Photos
App functionality
Videos
App functionality
Approximate location
Analytics, Developer communications, Fraud prevention, security, and compliance
Third parties potentially receiving data (unverified)
Extracted automatically from the developer's own privacy policy text -- not independently verified by Nomatra.
Amazon Web Services (AWS) Unverified
“Data hosting and storage providers: For example, cloud hosting providers such as Amazon Web Services (AWS).”
Stripe Unverified
“Billing and payment processing Service Providers: For example, we use Stripe to help process payments in a secure way. Stripe also assists us in paying Therapists and issuing tax documents to them. For this purpose, we may share email addresses of Therapists with Stripe and other data that is needed to pay Therapists such as a Therapist's name and tax ID.”
Google Analytics 4 (GA4) Unverified
“data about how you use the App which is collected by our Service Provider Google (specifically GA4) will be used to make our Google advertising more effective”
Google Ads Unverified
“This happens through an integration we have enabled between GA4 and Google Ads.”
Google Search Ads Unverified
“The Profile Boost Program is an optional feature which shares the client-facing profile of BetterHelp Therapists with Google Search Ads and Directory partner websites”
ReCAPTCHA Unverified
“Rough location using your IP address is also Processed by the ReCAPTCHA security API tool we use. ReCAPTCHA is a Service Provider we use to identify potentially malicious actors trying to access our site.”
More health fitness apps
About this data: sourced from Android's official privacy-label disclosures, last synced 2026-08-28. Third-party sharing claims are extracted from the developer's own privacy policy and are unverified.